Your Satisfaction, Our Priority

Welcome to Our Customer Care Service

At SETTO, your satisfaction is our priority, Our after-sales service ensures that you get full support for your purchased products.

Scope of Service

Covers all products purchased from SETTO – Includes defective items, missing parts, or any issues related to product quality.

How to Request Assistance

Contact our Customer Care team via email mysetto,shop@gmail com

Provide your order number and a brief description of the issue.

Our team will respond within 48 hours with guidance for the next steps.

Return & Replacement

  • Skincare products (soap, masks, shower gel) cannot be returned once used.
  • All other products must be in in olr original packaging and condition.
  • Refunds or replacements are processed after inspection.

Service Duration

Standard warranty period 30 days from the date of purchase.

Specific product warranties are indicated on their product pages.

Customer Support Commitment

Prompt, friendly, and professional assistance, Your feedback helps us improve our service and product